Privacy Policy

Last updated: January 2026

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Information We Collect

Gracco Roofing Services collects personal information that you voluntarily provide to us when you contact us, request services, submit forms on our website, or communicate with us by phone, email, or text message. This information may include your name, phone number, email address, service address, and detailed related to your service request.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services
• To respond to inquiries and customer support requests
• To schedule appointments and provide service updates
• To send transactional or service-related communications

How We Share Your Information

We do not sell, rent, or trade your personal information. Your information may only be shared with trusted service providers when necessary to operate our business and provide services to you.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of receiving SMS messages at any time by following the opt-out instructions below.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

• Phone: 517-393-4343
• Website: www.gogracco.com

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Terms & Conditions - SMS Messaging

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Gracco Roofing Services, you may receive messages related to:

• Appointment reminders
• Follow-up messages
• Service or account-related updates

3. Message Frequency

Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary for domestic or international messages.

5. Opt-In Method

You may opt in to receive SMS messages from Gracco Roofing Services by submitting an online form on our website.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive. You may also cotnact us directly to request removal from our messaging list.

7. Help

If you are experiencing issues, reply HELP to any SMS message, or contact us directly at: 517-393-4343

8. Standard Messaging Disclosures

• Message and data rates may apply
• You can opt out at any time by texting STOP
• For assistance, text HELP or contact us directly
• Message frequency may vary